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Diversity & Inclusion Page

Over the last year, we’ve seen racial injustice, COVID-19 pandemic, political unrest, Australia wildfires, and much more, leaving us with the question “what’s next”? At Joyner, we’ve responded by training our employees and associates how to combat racism to remain an anti-racist company. We’ve also invested in making our services more accessible to all communities around the country. Our Annual Employee Care Report highlights diversity and inclusion data about our employees that we make available upon request to the public. To request a copy of our 2020 Employee Care Report please email hrec@myjoyner.com. At Joyner, we are committed to remaining a company where everyone— no matter their age, sex, gender, race, or sexual orientation feels welcome.

We're all in this together

Diversity & Inclusion remain at the center of everything we do here at Joyner. It’s clear that creating an environment where all employees and associates feel welcome and are treated with the respect and dignity they deserve transcends to our customers and communities we serve. Our commitment to diversity and inclusion is reflected in how we lead as an organization, how we conduct business, and how we manage our relationship with the communities we serve.

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“When I think of Diversity, I isolate "Di" and I’m taken back to grade school. "Di" is the meaning of two or double. Once I take into account the complete word Diversity I’m reminded of two words Practice and Quality. The Practice of including everyone, not just some due to race, religion, and or sexual orientation; and the Quality of how people are treated. Inclusion with compassion, understanding, and acceptance. It's crucial that our employees and associates here at Joyner feel respected, accepted-not just tolerated and have a voice that doesn't fall on deaf ears.”

Samantha Richard
Vice President of Operations

Corporate Leadership

To ensure we put our actions where our mouth is, we’ve restructured  our Human Resources department. Incorporating an Employee Care division whose sole responsibility is the care of Joyner Employees and Associates. Our Operations & Launch has refocused our efforts on accessibility of our products and services to all fighting against discrimination.

Workplace

As an organization, we are a melting pot of different people, with different skills, from different places, different religions, and backgrounds— with one common goal of delivering outstanding service to our customers. Our culture at Joyner allows everyone to be their authentic selves, sharing different perspectives, ideas, and strategies with the common goal of helping Joyner succeed. We promote and provide resources for professional and personal growth.

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Community

Community is what we are all about. When questioned why we ask why not? We pride ourselves on giving back to the communities in which we conduct business through our MyCommunity Program. We provide scholarships, grants, volunteer, sponsor non-profits, and much more. Each year every Joyner Employee is provided eight paid MyCommunity hours to volunteer at the community event or non-profit of their choice.

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Consumer Market

Joyner is a company that cares. We offer fair transportation & logistic products and services that meet the needs of people right where they are and we promise to continue to do so— both ethically and fairly.

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Contractor Diversity

Running a business isn’t easy- it takes hard work, determination, and Constancy. We understand this first hand. We acknowledge that a lot of our successes are powered by the partnership of our third-party contractors and their commitment to Joyner and our customers. We’ve established a diverse network of contractors to help us serve our customers.

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Over the last year, we’ve seen racial injustice, COVID-19 pandemic, political unrest, Australia wildfires, and much more, leaving us with the question “what’s next”? At Joyner, we’ve responded by training our employees and associates how to combat racism to remain an anti-racist company. We’ve also invested in making our services more accessible to all communities around the country. Our Annual Employee Care Report highlights diversity and inclusion data about our employees that we make available upon request to the public. To request a copy of our 2020 Employee Care Report please email hrec@myjoyner.com. At Joyner, we are committed to remaining a company where everyone— no matter their age, sex, gender, race, or sexual orientation feels welcome.

7 Pillars of Inclusion

  • Access
  • Attitude
  • Choice
  • Partnership
  • Communication
  • Policy
  • Opportunities

Types of Diversity

  • Internal
  • External
  • Organizational
  • Worldview

7 Key Areas of Diversity

  • Cultural Diversity
  • Racial Diversity
  • Religious Diversity
  • Age Diversity
  • Sex / Gender Diversity
  • Sexual Orientation Diversity
  • Disability Diversity

Safety First.
No Mask. No Ride.

We all must do our part in keeping each other safe. That’s why all Joyner employees, associates, and third-party contractors are required to wear a mask at all Joyner facilities and in all Joyner vehicles and while conducting business. We kindly ask our customers to do their part when working in person with Joyner associates to please mask up or service will be denied.

Helping keep each other safe

We’re actively monitoring the coronavirus (COVID-19) pandemic and are continuously working to provide safe transportation to our customers. Click here to get the latest information on COVID-19.

Accountability that goes both ways

Safety isn’t just your responsibility. It’s ours just as much as yours. We’ve created Community Guidelines to guide our customers on their part—but to also let customers know what they can expect from us. Violators of our Community Guidelines or Terms and Conditions are subject to permanent removal from the Joyner platform.

Annual Safety Trainings

All Joyner employees and associates go through strenuous annual training through our innovative Joyner University training program to maintain public safety.

Annual background checks and compliance monitoring

All Joyner employees and associates undergo an annual criminal background check and motor vehicle report screening not only to maintain compliance with United States Department of Transportation (USDOT), but we go further—investing in the safety of our customer and the public.

Ever-evolving safety features.
We’re committed to providing safe travel for our customers.
Can’t stop. Won’t stop.

Know who is at your service.

When booking travel or requesting service, the name and photo of the Joyner Employee or Associate will appear in your booking details.

Monitored Location

If permission is granted in your phone settings Joyner will monitor your location to make sure you are en route to your location.

Forecast any problems

Because we monitor your location, if we notice you’ve stopped to log or going in the wrong direction, we’ll reach out to see if you need any assistance.

Get Emergency Help

Customers have direct contact with our Safety & Insurance Services team at Joyner. If emergency services are needed, we can help by providing the exact location to emergency responders.

You have our support, whenever it’s needed.

Joyner Safety & Insurance Services is available 24 hours a day, 7 days a week for your convenience. If you believe you are in immediate danger please contact local authorities first by dialing 911.

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