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Diversity and Inclusion

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Diversity & Inclusion Page

Over the last year, we’ve seen racial injustice, COVID-19 pandemic, political unrest, Australia wildfires, and much more, leaving us with the question “what’s next”? At Joyner, we’ve responded by training our employees and associates how to combat racism to remain an anti-racist company. We’ve also invested in making our services more accessible to all communities around the country. Our Annual Employee Care Report highlights diversity and inclusion data about our employees that we make available upon request to the public. To request a copy of our 2020 Employee Care Report please email hrec@myjoyner.com. At Joyner, we are committed to remaining a company where everyone— no matter their age, sex, gender, race, or sexual orientation feels welcome.

We're all in this together

Diversity & Inclusion remain at the center of everything we do here at Joyner. It’s clear that creating an environment where all employees and associates feel welcome and are treated with the respect and dignity they deserve transcends to our customers and communities we serve. Our commitment to diversity and inclusion is reflected in how we lead as an organization, how we conduct business, and how we manage our relationship with the communities we serve.

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“When I think of Diversity, I isolate "Di" and I’m taken back to grade school. "Di" is the meaning of two or double. Once I take into account the complete word Diversity I’m reminded of two words Practice and Quality. The Practice of including everyone, not just some due to race, religion, and or sexual orientation; and the Quality of how people are treated. Inclusion with compassion, understanding, and acceptance. It's crucial that our employees and associates here at Joyner feel respected, accepted-not just tolerated and have a voice that doesn't fall on deaf ears.”

Samantha Richard
Vice President of Operations

Corporate Leadership

To ensure we put our actions where our mouth is, we’ve restructured  our Human Resources department. Incorporating an Employee Care division whose sole responsibility is the care of Joyner Employees and Associates. Our Operations & Launch has refocused our efforts on accessibility of our products and services to all fighting against discrimination.

Workplace

As an organization, we are a melting pot of different people, with different skills, from different places, different religions, and backgrounds— with one common goal of delivering outstanding service to our customers. Our culture at Joyner allows everyone to be their authentic selves, sharing different perspectives, ideas, and strategies with the common goal of helping Joyner succeed. We promote and provide resources for professional and personal growth.

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Community

Community is what we are all about. When questioned why we ask why not? We pride ourselves on giving back to the communities in which we conduct business through our MyCommunity Program. We provide scholarships, grants, volunteer, sponsor non-profits, and much more. Each year every Joyner Employee is provided eight paid MyCommunity hours to volunteer at the community event or non-profit of their choice.

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Consumer Market

Joyner is a company that cares. We offer fair transportation & logistic products and services that meet the needs of people right where they are and we promise to continue to do so— both ethically and fairly.

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Contractor Diversity

Running a business isn’t easy- it takes hard work, determination, and Constancy. We understand this first hand. We acknowledge that a lot of our successes are powered by the partnership of our third-party contractors and their commitment to Joyner and our customers. We’ve established a diverse network of contractors to help us serve our customers.

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Over the last year, we’ve seen racial injustice, COVID-19 pandemic, political unrest, Australia wildfires, and much more, leaving us with the question “what’s next”? At Joyner, we’ve responded by training our employees and associates how to combat racism to remain an anti-racist company. We’ve also invested in making our services more accessible to all communities around the country. Our Annual Employee Care Report highlights diversity and inclusion data about our employees that we make available upon request to the public. To request a copy of our 2020 Employee Care Report please email hrec@myjoyner.com. At Joyner, we are committed to remaining a company where everyone— no matter their age, sex, gender, race, or sexual orientation feels welcome.

7 Pillars of Inclusion

  • Access
  • Attitude
  • Choice
  • Partnership
  • Communication
  • Policy
  • Opportunities

Types of Diversity

  • Internal
  • External
  • Organizational
  • Worldview

7 Key Areas of Diversity

  • Cultural Diversity
  • Racial Diversity
  • Religious Diversity
  • Age Diversity
  • Sex / Gender Diversity
  • Sexual Orientation Diversity
  • Disability Diversity

Joyner Privacy Policy

Last updated: November 21, 2023

At Joyner, Our mission is to prioritize data privacy and security, ensuring that all personal information collected is handled in compliance with applicable data protection laws and regulations. We are committed to maintaining strict security measures to safeguard against unauthorized access or disclosure.

We value transparency and respect your rights regarding data privacy, and we strive to provide clear and comprehensive information on how your data is collected, used, and protected. Our privacy policy aims to empower you with the knowledge and control over your personal information.

By regularly reviewing and updating our privacy practices, we ensure that we meet the evolving needs and expectations of our users. We are dedicated to maintaining a trustworthy and reliable relationship with our users, built on transparency, accountability, and mutual respect.

Thank you for entrusting us with your personal information, and we will continue to innovate and improve our privacy practices to protect your data effectively.

1. The reach of this Policy

This policy applies to all Joyner Transportation & Logistic Services LLC. users, including customers, consumers, independent contractors and B2B partners (including Business to Business applicants), and to all Joyner Transportation & Logistic Services LLC platforms and services, including our applications, websites, technology, facilities, and other services (collectively, the “Joyner Platform”). This policy applies only to personal information, not to aggregate information or information that does not identify you. Please remember that your use of the Joyner Transportation & Logistic Services LLC Platform is also subject to our Terms of Service. Certain elements of the Joyner Transportation & Logistic Services LLC Platform may operate under separate or additional terms or practices different from or in addition to those described in this policy; in those cases, you will be provided separate notice and information relevant to your use of those parts of the Joyner Platform.

2. The information we collect

We collect various types of information to provide and improve our services while prioritizing your and security. The information we collect includes:

a. Personal Information: When you interact with our services, we may collect personal details such as your name, contact information, and demographic information. This is necessary to process your requests, communicate with you, and personalize your experience.

b. Usage Information: We gather data about how you use our services, including your browsing activities, interaction with features, and the settings you choose. This helps us understand user preferences, optimize our services, and improve user experience.

c. Device Information: We may collect information about the devices you use to access our services, such as device type, operating system, unique device identifiers, and network information. This helps us diagnose technical issues, secure our services, and provide compatibility across different platforms.

d. Log Information: Our systems automatically collect server logs that record information about your interactions with our services. This may include IP addresses, browser type, referral URLs, and timestamps. We use this information to analyze trends, administer our services, track user behavior, and troubleshoot any issues.

e. Cookies and Similar Technologies: We utilize cookies and similar technologies to enhance your browsing experience, personalize content, and analyze usage patterns. These tools provide us with data about how you interact with our services, allowing us to tailor our offerings to your specific needs.

It is important to note that we take the utmost care in handling and safeguarding your information. We only retain it for as long as necessary to fulfill the purposes outlined in our privacy policy, and we implement strict security measures to protect against unauthorized access, alteration, or disclosure.

We believe in transparency and providing you with clear insights into our data collection practices. For a more comprehensive understanding, please refer to our detailed privacy policy, which outlines the specific information we collect, how it is used, and under what circumstances it may be disclosed.

3. How we use your information

We use your information to analyze trends, administer our services, track user behavior, troubleshoot any issues, enhance your browsing experience, personalize content, and tailor our offerings to your specific needs. We take the utmost care in handling and safeguarding your information and only retain it for as long as necessary to fulfill these purposes. If you have any specific concerns or questions about how we use your information, please let me know and I’ll be happy to provide more details.

4. How we share your information

We may share your information with trusted third-party service providers who assist us in delivering our services, such as hosting providers, payment processors, or customer support providers. These third-party providers are bound by strict confidentiality agreements and are only authorized to use your information for the purpose of providing the requested services.

In certain circumstances, we may also be required toWe may share your information with trusted third parties who disclose your information to comply with applicable laws, regulations, or us in providing and improving legal processes. services. This includes service, vendors, and business who help us with tasks such We will always hosting, data analysis,, and customer support.

Additionally we may disclose your information if required by law in response to a strive to minimize legal request or subpoena, to these disclosures and protect our rights ensure they are or the safety done in accordance of others, with the law.

We do or as part not sell, of a merger rent, or trade your personal information to third, acquisition, or sale of parties for marketing assets.

Rest assured that whenever purposes without your explicit consent. Your privacy is we share your information, we important to us do so in, and we will always seek to protect and respect your information accordance with applicable laws and regulations and take measures to ensure the.

If you security and confidentiality have any specific of your data questions or concerns. If you about how we have any further share your information questions about how, please let we share your me know and information, feel I’ll be happy to provide free to ask. further clarification. 

5. How we store and protect your information

We take the storage and protection of your information seriously. We implement a variety of security measures to ensure the confidentiality, integrity, and availability of your data. These measures include encryption, firewalls, secure networks, access controls, and regular system monitoring.

Your information is stored on secure servers and databases, which are protected by physical and electronic safeguards. We also employ strict data retention policies to ensure that your information is only kept for as long as necessary.

Furthermore, we regularly train our employees on data privacy and security practices to ensure that they understand and adhere to our policies. We conduct regular audits and assessments to identify and address any potential vulnerabilities in our systems.

Please note that while we strive to protect your information to the best of our abilities, no method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security. However, we will continue to update our security measures to protect your information and comply with applicable laws and regulations.

6. Your Rights regarding your Data & Information

You have certain rights and choices regarding your data. These include:

a. Access: You have the right to request access to the personal information we hold about you and receive a copy of that information.

b. Correction: If you believe that any information we hold about you is inaccurate or incomplete, you have the right to request us to correct it.

c. Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.

d. Objection: You have the right to object to the processing of your personal data, including for direct marketing purposes.

e. Restriction: You have the right to request the restriction of processing of your personal information in certain circumstances.

e. Portability: You have the right to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format and have the right to transmit that information to another controller.

f. Consent withdrawal: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, or if you have any questions or concerns about how we handle your data, please contact our data protection officer or customer support.

7. Links to Third Party Websites

We may provide links to third-party websites for your convenience. However, please note that we are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before providing any personal information on those sites.

8. Changes to our Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting. Please check our website periodically for any updates or changes to our privacy policy.

9. Contact Us

Your privacy is important to us and we understand that you may still have questions. If you have any questions, comments or concerns, free to contact us. 

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